Refund Policy

Overview

Thank you for your purchase from Rebel Entertainment. We strive to ensure your complete satisfaction with our products and services. This refund policy outlines our procedures and guidelines regarding returns and refunds.

 

Refund Eligibility Period

Customers may request a refund within 48 hours of purchase. Refund requests submitted after this 48-hour window will not be eligible for monetary reimbursement under any circumstances.

 

Refund Structure

For all eligible refund requests submitted within the 48-hour window:

• A partial monetary refund will be issued to the original payment method

• The remaining balance will be converted to store credit for future purchases

• Alternatively, customers may choose to receive the remaining balance as a discount on their next purchase

 

How to Request a Refund

To initiate a refund request:

1. Contact our Customer Support team at support@rebelentertainment.com

2. Include your order number and reason for refund in your request

3. Our team will review your request and respond within 2 business days

 

Additional Terms

• Processing time for approved refunds is typically 5-7 business days

• Store credit issued as part of a refund has no expiration date

• Discount offers resulting from a refund must be used within 90 days

• Special promotional purchases may be subject to different refund terms as specified at time of purchase

We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting to our website.

For questions regarding our refund policy, please contact our Customer Support team.

Last Updated: April 9, 2025